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Can AI Build a Trustworthy MMM?

Article authors: Hedi Moussavi

Artificial intelligence (AI) is accelerating how marketing mix models (MMMs) are built and operated. Automation has reduced the time required for data pipelines, diagnostics, exploratory analysis, and ongoing model refreshes. 

But faster execution does not mean MMMs themselves should be built quickly or without expert oversight. Treating AI-enabled efficiency as a substitute for measurement expertise, business context, and disciplined model design introduces real business risk. 

A trustworthy MMM is not defined by speed alone. It follows a deliberate process that integrates human judgment at the moments where it matters most, using AI to streamline execution over rigor. 

Credible MMMs Are Built Through Process, Not Speed

A credible MMM is not created by simply running a model. It emerges from a deliberate flow, where each stage sets the conditions for the next. When this flow is respected, speed and automation add value; when it is compressed or skipped, models become fragile and outputs misleading, regardless of how advanced the tooling. While MMMs vary by business and use case, credible models generally follow the same foundational stages: 

  1. Business alignment and scope definition 
  2. Data readiness and quality assessment 
  3. Model design and assumption setting 
  4. Model implementation1
  5. Pressure testing, triangulation, and interpretation 
  6. Ongoing refreshes2 and refits3 as the business evolves 

MMMs are not one-and-done efforts. The initial build sets the foundation, and each iteration builds on it. Skipping stages may save time upfront, but it increases risk and undermines trust downstream. 

Business Alignment Comes First

The MMM process starts well before modeling. Teams must align on business context, scope, and the decisions the model is meant to inform, starting with the right outcome variable and clear agreement on what questions the model should and shouldn’t answer. Without this alignment, even technically strong models risk solving the wrong problem, producing outputs that appear credible but lead to poor decisions. 

Data Quality Determines What the Model Can Learn

Next up: data preparation and ingestion. Data must be gathered, harmonized, validated, and reviewed through the lens of how the business operates. This step separates real signal from noise, defining what the model is allowed to learn and how reliable its conclusions can be.  

AI can support this work by accelerating ingestion, flagging anomalies and missing values, and automating quality checks. But human oversight remains essential. Accepting data without understanding how it was generated, where it breaks down, or what it represents introduces risk that no amount of modeling and AI sophistication can correct. 

Data quality is not just about cleanliness. It is about completeness and accuracy. In real-world MMMs, data is often imperfect: partially missing, inconsistently tracked, or structurally constrained. Building a credible model under these conditions requires experience and judgment: knowing how to work around gaps, when to apply controls or priors, and when to acknowledge limitations. 

Model Design is Where Expertise Matters Most

With trusted data in place, credibility now depends on how the model is designed. Assumptions around adstock, diminishing returns, seasonality, timing, and priors must be grounded in empirical evidence, marketing expertise—for Ovative experts, this includes learnings accumulated from thousands of MMM iterations— and real-world business dynamics. In a responsible MMM, these assumptions are explicit and debated, not left to defaults. 

The initial model build converges all these upstream decisions. Its goal is not speed, but credibility. And when the right process and expertise are in place, credibility does not require unnecessary delay. Models must be explainable, defensible, and aligned with clients’ business intuition. When teams rely solely on outputs without context or explanation, trust erodes, and confidence in the model quickly disappears. 

Why the Initial MMM Build Determines Risk and Trust

The initial MMM build is the most consequential moment in the measurement process. Decisions made at this stage shape how results are interpreted, how budgets are allocated, and how much confidence stakeholders place in the model. This is where speed can either create value or introduce lasting risk. 

The First Build Sets the Reference Frame

The initial MMM build, or implementation, establishes the reference frame for everything that follows. It shapes stakeholder expectations, informs early budget decisions, and becomes the baseline for future reruns and refits. Because most MMMs evolve through iterations, getting this first build right is critical. It determines whether future updates compound trust or amplify flaws.  

Expertise Provides Context That Data Alone Cannot

Experienced data scientists and measurement experts bring context that data alone cannot provide. They recognize when seasonality behaves differently by industry, when pricing and promotions distort relationships with the outcome variable, when early performance from new channels should be constrained through experimentation or complementary research, and when apparent correlations reflect broader business dynamics rather than true marketing impact.  

These judgments are informed by years of experience and deep familiarity with how businesses operate. They cannot be inferred from defaults or replaced by faster computation.  

Speed Creates False Confidence

When the initial build is rushed, models can still look strong on paper. Fit metrics may be excellent, and outputs may be clean and compelling. But if underlying assumptions are wrong, incomplete, or untested, the model creates false confidence. 

In these situations, especially when results go unchallenged, teams begin reallocating spend, cutting effective channels, over-investing in ineffective ones, or locking in strategies based on conclusions that were never properly validated. The most dangerous outcome in MMM is not slow delivery, but confidence in results that are wrong.  

This risk is highest when assumptions are trusted without ongoing feedback from real-world execution. Tools like EMRge™ by Ovative’s Holistic Reporting help close this gap by continuously connecting strategy to execution, providing signals on relevance, effectiveness, and performance that can be used to test assumptions, pressure-test model outputs, and inform refits. When MMM insights are paired with execution-level feedback and testing, confidence is earned through validation, not appearance. 

Deliberate Design Turns Risk into Trust

A deliberate MMM build mitigates this risk by design. Correctness in MMM goes beyond mathematical convergence or fit statistics. Trustworthy models are theoretically grounded, aligned to how the business operates, and anchored in reporting, experimentation and testing where available. 

Assumptions and priors around adstock, diminishing returns, seasonality, timing, and time-varying effects are applied intentionally, guiding the model toward learning plausible relationships rather than any misleading relationship the data will allow.  

Triangulation Translates into Confidence

Without guardrails, unconstrained or lightly constrained models—Bayesian or frequentist—will always find an answer, even if it is economically implausible or unstable outside the historical window. In contrast, trustworthy MMMs rely on layered triangulation and scrutiny. 

Results are checked against known business dynamics, experimental outcomes, ability to forecast accurately, empirical evidence, prior MMM learnings, industry research, external signals, and expert judgment. This process is slower by design, but it is how confidence is earned and sustained. 

The Right Role for Speed, Automation, and AI

Once an MMM has been thoughtfully built, pressure tested, and understood, speed becomes an asset rather than a liability. At this stage, automation increases value. Used responsibly, AI accelerates execution while preserving human oversight and accountability. It works best as an assistant, allowing measurement experts to focus on the decisions that matter most. In a mature MMM, AI can help: 

  • Surface anomalies and data issues earlier 
  • Automate data preparation and quality checks 
  • Accelerate model iteration and refreshes 
  • Suggest refinements to assumptions and priors 
  • Improve consistency across modeling runs 
  • Enhance diagnostics and monitoring 
  • Accelerate learning over time 

The goal is not to remove humans from the process, but to free experts to focus on judgment, interpretation, and strategic decision-making. As businesses evolve—channels change, pricing and promotions shift, competitive dynamics move, and data structures adapt—even the strongest MMM requires ongoing maintenance, a consistent refit cadence, and expert judgment to remain relevant and reliable. 

Ovative’s Approach to Measurement Leadership in the Age of AI

As AI lowers the barrier to running models, the bar for responsible measurement leadership rises. Ovative pairs AI-driven automation with deep domain expertise and rigorous process to deliver speed without sacrificing credibility, including the ability to update models on a frequent, even weekly, cadence while staying grounded in business context and testing. 

The leaders who stand out are not those who move fastest at all costs, but those who know where speed adds value and where judgment must slow the process down. At Ovative, automation accelerates execution, while expert teams focus on assumption-setting, validation, and experimentation to protect the business from false confidence. 

MMM is a high-stakes decision system. AI can accelerate it, but expertise, judgment, and discipline make it trustworthy. If you’re navigating how to apply AI responsibly in MMM, connect with Ovative’s measurement team to continue the conversation. 

 

Terminology referenced in this article: 

  1. Implementation refers to the first time an MMM is built for a business. 
  2. Refresh or rerun refers to updating the existing model with new data while holding core assumptions constant. 
  3. Rebuild or Refit refers to intentionally revisiting assumptions, priors, or structure to reflect meaningful changes in the business, data, or strategy.
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ARTICLE AUTHOR

  • Hedi Moussavi

    Director, Marketing Science & Offerings

    Hedi Moussavi is the Director of Marketing Science and Offerings, where he leads modeling strategy and solutions that teams can truly trust. Known for scrappy problem-solving and relentless follow-through, Hedi brings clarity and momentum to even the most complex, ambiguous modeling challenges—never waiting for perfect conditions to move things forward. He challenges assumptions, raises the bar on accuracy, and turns rigorous methodology into scalable, innovative capabilities, blending automation and AI to push measurement and decision-making to the next level.