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Maximizing Sales with Meta’s Omnichannel Ads

Best Buy sought to increase both online and in-store sales, driving purchases to its over 1,000 stores across North America. With key holiday sales promotions coming up, the consumer electronics retailer partnered with Ovative to drive omnichannel sales while reaching new audiences through Meta.

8.8x

incremental omnichannel ROAS

  • PAID SOCIAL
APPROACH

Driving omnichannel sales with new audiences

To enable Best Buy to drive both in-store and online sales, Ovative experts developed a Meta Advantage+ sales campaign leveraging omnichannel ads. Best Buy had been optimizing Meta Advantage+ sales campaigns for web sales—the only purchase-related optimization previously available. While this boosted online sales, Best Buy was eager to also drive purchases in-store, where a large portion of its sales occur. Through Meta’s AI and omnichannel ads, Ovative experts enabled Best Buy to look outside their usual targeting parameters and reach new audiences, targeting adults 18 or older. The campaign promoted seasonal sales for Memorial Day, Father’s Day, and the 4th of July, showcasing a variety of products that the audience would be highly likely to be interested in.

IMPACT

Meta’s Omnichannel Ads drove stronger ROAS

Ovative’s omnichannel Meta strategy enabled Best Buy to reach new audiences and bridge the gap between digital and in-store shopping. Conversion lift test results revealed that Best Buy drove true omnichannel impact.

8.8x

incremental omnichannel ROAS

6.8x

incremental online ROAS

+32%

lift in casting call application submissions

+27%

lift in ad recall

+7%

lift in purchases

210%

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3+

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4.9

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385+

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