Account Manager, Client Services

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Account Manager, Client Services 

Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group can’t be found anywhere else. We measure and optimize marketing campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries, including retail, healthcare, education, CPG, and hospitality. 

The Ovative Group Account Manager position offers the right candidate the opportunity to take on an early stage, leadership role at a fast-growing company that has the highest standards for talent, fun, and client success. The ideal candidate will be highly analytical, possess deep expertise within & across various digital channels, and hold strong client management and communication skills. They will be a leader who can leverage their experience managing performance-based paid digital media channels to develop and drive roadmaps and optimizations on a consultative basis.

This position will play a pivotal role in helping Ovative continue its journey toward measuring and optimizing paid media to the true enterprise impact, not solely ecommerce value.

Responsibilities:

  • Cross-functional strategy & thought leadership:
    • Develop and drive forward multi-channel digital media strategies and roadmaps that align with client program growth goals
    • Be the expert on marketing budgets, media mix, and KPIs, at a broad and channel-specific level, to drive account-wide strategy, problem solving & decision making 
    • Lead cross-functional performance-based marketing strategy projects by providing deep media expertise and thought leadership
    • Lead and provide structure to problem-solving sessions to help determine the problem at stake, the results needed, and the most effective route to get there.
    • Keep abreast of emerging digital marketing trends and technologies
  • Client relationship management:
    • Develop, manage and grow relationships with some of Ovative Group’s largest clients by engaging on a regular basis with senior client executives, developing client growth strategies, and delivering great enterprise media outcomes that drive client objectives
    • Become an extension of the client’s team by having a deep understanding of their business, industry, metrics & team, and striving to be the best interaction of their day.
    • Effectively manage client relationships and establish trust and credibility
  • Team leadership and employee development:
    • Lead cross-functional teams of subject matter experts focused on driving results for clients, retaining and growing assigned accounts
    • Organize account teams and manage account profitability by structuring workstreams, allocating team resources, providing role clarity, and acquiring SME support as needed
    • Foster a culture of open communication and 360-degree feedback
    • Contribute to a development culture that recruits and develops world class talent

Requirements:

  • 6+ years of experience directly responsible for enterprise-level digital media programs
  • At least 2 years of experience executing media in one or more channels
  • Strong understanding across all digital media disciplines (SEM, Feed Marketing, Display, Paid Social, Affiliate, etc.)
  • Extensive client management experience
  • Proven track record of scaling performance based, cross-channel digital media programs
  • Experience applying advanced digital measurement methodologies to enhance media strategy & performance
  • Cross-channel media strategy and planning experience

Preferred:

  • Digital agency experience
  • Digital strategy consulting experience
  • Experience managing team of direct reports
  • Traditional media planning and buying experience
  • Experience across both branding and direct response initiatives 

Benefits of working at Ovative Group

We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work

Culture:

Culture matters and we’ve been recognized as a Top Workplace three-years running because of it. We demand trust and transparency from each other. We believe in doing the hard and complicated work others put off. We’re open in communication and floor plan. We’re flat – our interns sit next to VPs, our analysts work closely with senior leaders, and our CEO interacts with every single person daily. Put together, these elements help foster an environment where smart people can support each other in performing to their highest potential.

Compensation and insurance:

We strive to hire and retain the best talent in the Twin Cities. Paying fair, competitive compensation, with a large bonus incentive, and phenomenal health insurance is an important part of this mix. We’re rewarded fairly and when the company performs well, we all benefit.

Tangible amenities we enjoy:

  • Flexible paid vacation policy
  • 401k match program
  • Free parking and on-site fitness center with locker rooms
  • Sabbatical program
  • Charitable giving via our time and a financial match program
  • Shenanigan’s day

Working at Ovative won’t be easy, but if you like getting your hands dirty, driving results, and being surrounded by the best talent, it’ll be the most rewarding job you’ll ever have. If you think you can make us better, we want to hear from you!

About Ovative Group

Ovative Group is one of the only firms in the country uniting strategy, media, and measurement under one roof to drive enterprise results. Our teams work together to drive business impact for clients such as General Mills, maurices, United Healthcare, Facebook, and more. Recognized three consecutive years on Star Tribune’s list of Top 150 Workplaces and the past two years on Inc.5000’s list of the fastest growing private companies in America, we pride ourselves in always overdelivering for our clients, our teams, and our communities.

 

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